Water Heater Rheem Performance Repair in San Jose, California

We recently repaired a Rheem Performance Water Heater in San Jose that had stopped working. The gas control valve (Honeywell) was blinking with two lights, signaling a low voltage thermopile issue.

The Problem

Upon inspection, the thermopile and pilot generator were functioning properly. However, after lighting the pilot and turning the valve switch, the gas flamed up briefly but shut down after 5-7 seconds, with the same error. I noticed water pooling on the bottom dish of the water heater, which was causing a lack of oxygen for proper combustion.

The Fix

To resolve the issue, I made three holes in the bottom dish to let the collected water drain out. Once the water cleared, the water heater started working fine again. I advised the customer to call a plumber to fix the leaking pipes to prevent further issues.

If your water heater isn’t working as it should, give FUSE a call—(408) 898-1576 or support@fuseservice.com for all your needs.

As an illustration of our work you can check out what the customers say about our HVAC services on Yelp:

Read Clara C.‘s review of Fuse HVAC, Refrigeration, Electrical & Plumbing on Yelp

Read Lu C.‘s review of Fuse HVAC, Refrigeration, Electrical & Plumbing on Yelp

In addition, we can help you, if you need other plumbing services, for example:

Water Heater Installation, Repair and Replacement;
Tankless Water heater Installation and Repair;
Plumbing Pipe Installation, Service and Repair;
Leak Detection and Repairs;
Water Line Installation, Repair and Service;
Sewer Installation, Service and Repair;
Drain Installation, Service and Repair, Cleaning;
Main Shut Off Replacement;
Plumbing Annual Maintenance;
Gas line Installation, Service and Repair;
Fixtures Installation, Service and Repair;
Toilets Installation and Repair;
Facets Installation and Repair;
Water Services.

About Fuse

Fuse HVAC, Refrigeration, Electrical & Plumbing was founded in 2007. So the company headquarter location is San Jose, California. Besides the company has a network of geographically distributed offices across the country. Fuse HVAC, Refrigeration, Electrical & Plumbing is an official authorized dealer of Bryant, as well as a Mitsubishi Diamond Elite Contractor. So we provide HVAC installation and repair services, electrical services, plumbing services and refrigerating services. Certainly Fuse provides warranty for labor and parts: 12 months for repair labor, besides we provide up to 3 years warranty for labor for HVAC-installations.

Also, our company provides same-day service, 7 days a week for residential, commercial and industrial HVAC installation, similarly we provide service for HVAC repair. Most importantly the technicians of the company are knowledgeable professionals with outstanding skills in installation and repairing all brands and models of all major HVAC systems.

In conclusion, we pride ourselves on being the best HVAC, Refrigeration, Electrical & Plumbing service in the country!

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Deena D.

2024-04-19

Very nice, knowledgeable, and helpful technician. Provided the options and associated costs. Would use this company again.

Ron B.

2024-04-17

We chose Fuse to do the HVAC portion of our home remodel and we're very happy with their work! They installed a full Mitsubishi Mini-split heat pump system all throughout our house in 6 rooms. It was a massive job and they did the work relatively quickly and efficiently. The supervisor, Maxim, was very friendly and knowledgeable. Out of several bids that we got, theirs was the only one that gave us everything we wanted at a competitive cost. We'd be happy to recommend Fuse! We also had Fuse Electric work on the electrical portion of our home remodel, for which I wrote up a separate review.

Pablo L. D.

2024-04-10

Great service. They respond really fast and did a great job fixing my thermostat issues.

Manu B.

2024-04-07

We got our duct work completely replaced in our 50 yr old home. They recommended the work, other companies didn't do this much due diligence and mentioned about asbestos but FUSE technicians went step ahead and climbed into attic and our crawl space to ensure there were no asbestos to begin with. Honest people and very competitive if not best quote I got. Moreover the installer, David and Jeremy worked 2 long days non stop to get work done at our home with 100% satisfaction. David explained everything to me and provided other recommendations for future. He is the most honest technician I have encountered in so long. Because of David I wouldn't hesitate to work with FUSE again. Thank you for such a great work. Very happy and highly recommend FUSE!!

K R.

2024-04-05

The technical crews were excellent; very knowledgeable and capable. They were able to do our HVAC, water heater and ductwork replacement even when faced with several unexpected and very challenging situations. David in particular worked some very long hours to get everything installed correctly. The administration side had a few glitches, but everything worked out OK. I would recommend them, but if you are eligible for the Penninsula Clean Energy interest free loan, be sure to apply for it before the work is completed.

Matthew J.

2024-04-05

Exceptional service from FUSE HVAC! They installed a Mitsubishi HVAC system in our home, and we couldn't be happier. The team was professional, knowledgeable, and efficient throughout the process. Our home is now perfectly comfortable year-round, thanks to their expertise. From consultation to installation, everything was seamless and hassle-free. Highly recommend FUSE HVAC for anyone looking for top-notch HVAC solutions!

Amitabha C.

2024-04-04

Fuse HVAC installed Mitsubishi Heat pump in my house and completed the project on 31st March 2024. David and Jeremy started the project and David finished the installation. David worked Saturday and Sunday until 11 PM to complete the work. It took 4 1/2 days. I am very happy with the work that David performed. I was watching the process of installation of the pump and was very satisfied to see that after finishing each step David will spend 10-15 min inspecting the work that he did to make sure that there was no mistake. The result was that during pressure testing to check for gas leakage or when the heat pump was run there was no unanticipated issue. The new ductwork that was installed by FUSE passed the HERS test. FUSE is also installing the attic fan to keep the air circulation going and keep the attic cooler. FUSE was referred to by my friend who used them for installing a similar heat pump and although they were a little more expensive than a few quotes I got from other vendors, I decided to go with them based on my friend's recommendation. I had made a right choice! My only criticism for FUSE is they are not able to estimate the time that it will take to finish the project. They told me it will be done in 3 days but it took 4 1/2 days. My project needed the air handler to be moved to the attic but because the space which had the gas heater was too narrow for the air handler. On the whole it was a good experience working with FUSE. They kept us warm for two days with heater fans and David worked Easter Sunday until 11 PM to install and start up the system without hurrying up at any step to get the installation completed earlier. A big thanks to him and to his assistant Jeremy!

Water Heater Rheem Performance Repair in San Jose, California

The Problem

The Fix

In addition, we can help you, if you need other plumbing services, for example:

About Fuse

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