FUSE Residential Membership

Be protected with an annual residential HVAC service contract. Get the membership and stop worrying about the maintenance of your unit*! We will take care of everything. Different packages available, choose the one that suits you below.

*(per one furnace and air conditioner up to 5 ton. Please keep in mind that maintenance does not imply free repairs)

Offers:

• Two annual seasonal checks: We will check your HVAC equipment twice a year to make sure it is in good working order.
• One year guarantee on all repairs: If we repair your equipment, we will guarantee the repairs for one year. This means that if the repair fails within one year, we will fix it for free on part that was replaced.
• 15% Labor Discount: If you need any repairs subsequent to your initial two seasonal inspections, Fuse Service Company is pleased to offer you a 15% off labor on any repairs conducted by our team.
• Dedicated technician team: You will be assigned a dedicated technician who will be responsible for your equipment. This means that you will always have a familiar face to work with.
• Emergency call: In case of an emergency, feel free to reach out to us, and we will promptly arrange an appointment for you within 24 hours, even during heatwaves, even if our schedule is fully booked.
• Fully transferable: If you move, you can transfer your membership to your new location in our service area. This means that you will not have to start over with a new company.
• Telephone and text consultation: You can contact us by phone or text 365 days around the clock, every day, without a pause, for any questions or concerns.
• 100% satisfaction guaranteed: If you are not satisfied with our services, we will do whatever it takes to make it right.
• Personal Membership Manager: You will have a personal Membership Manager who will be available to answer your questions and help you with any problems during business hours.
• Customer Portal: Your personalized website containing all maintenance information. Access visit history, schedule appointments, and manage payment data conveniently.
• Transparent Working Processes: Learn more what to expect from HVAC Maintenance Service with our video guide.

What Does Standard Preventative Maintenance Check Include?

Cancellation Policy:

1. The cancellation charges shall be reasonable and shall not exceed a predetermined percentage of the remaining contract value or any other mutually agreed-upon amount.
2. In the event that a minimum of one maintenance visit has taken place, we will apply a fee of $199 per each unit for a Fuse OneTime Maintenance Service instead of annual payment for the contract. This offer is valid for 30 days since payment for the contract has been made.
3. Following the termination of the contract, the client is entitled to a 15% labor discount on their next one time service with Fuse Service company.
4. If no maintenance visits have been conducted, Fuse Service will refund the full amount client has paid.
5. In case the technician carried out tasks covered by the service contract during the initial visit, and these tasks are not part of the list for one-time maintenance, there will be a separate charge for this work.
6. To avoid potential extra charges or penalties outlined in the contract, it is essential to submit a notice of contract withdrawal within a 15-day period.