Ice Machine Manitowoc – Water dump valve issue – Manitowoc Repair San Jose, California

Customer had an issue with ice machine Manitowoc IB0624YC – sometimes it’s getting clogged and needs to be clean every month. After few cleanings and replacing water pump one time I mentioned water dump valve stopped working. But few times when I came it was working.

Literally water dump valve was failing. Once I replaced fuse on control board and after that cleaning work started need to be done very often. Customer called me last time again and said it doesn’t work again. I was ready to replace water dump valve – but in this time it was water pump again – completely clogged with lime – locked and burned. I came back with water pump and replace parts together. After replacing parts I turned on ice machine and water pump started working and water dump valve too. But! Water dump valve was always open and always dump water. I did check the power on wire and I found there always 120VAC and solenoid was hot during 20 min permanently work. I unscrewed control board and try to find bad relay and luck. I found it. Almost 11 months one relay was making shit with my brain. And now I found it totally burned to other contract which means always on water dump valve and for that reason fuse was burned. Son of a bitch! I replaced one relay on control board and done. Now everything works great.

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Deena D.

2024-04-19

Very nice, knowledgeable, and helpful technician. Provided the options and associated costs. Would use this company again.

Ron B.

2024-04-17

We chose Fuse to do the HVAC portion of our home remodel and we're very happy with their work! They installed a full Mitsubishi Mini-split heat pump system all throughout our house in 6 rooms. It was a massive job and they did the work relatively quickly and efficiently. The supervisor, Maxim, was very friendly and knowledgeable. Out of several bids that we got, theirs was the only one that gave us everything we wanted at a competitive cost. We'd be happy to recommend Fuse! We also had Fuse Electric work on the electrical portion of our home remodel, for which I wrote up a separate review.

Pablo L. D.

2024-04-10

Great service. They respond really fast and did a great job fixing my thermostat issues.

Manu B.

2024-04-07

We got our duct work completely replaced in our 50 yr old home. They recommended the work, other companies didn't do this much due diligence and mentioned about asbestos but FUSE technicians went step ahead and climbed into attic and our crawl space to ensure there were no asbestos to begin with. Honest people and very competitive if not best quote I got. Moreover the installer, David and Jeremy worked 2 long days non stop to get work done at our home with 100% satisfaction. David explained everything to me and provided other recommendations for future. He is the most honest technician I have encountered in so long. Because of David I wouldn't hesitate to work with FUSE again. Thank you for such a great work. Very happy and highly recommend FUSE!!

K R.

2024-04-05

The technical crews were excellent; very knowledgeable and capable. They were able to do our HVAC, water heater and ductwork replacement even when faced with several unexpected and very challenging situations. David in particular worked some very long hours to get everything installed correctly. The administration side had a few glitches, but everything worked out OK. I would recommend them, but if you are eligible for the Penninsula Clean Energy interest free loan, be sure to apply for it before the work is completed.

Matthew J.

2024-04-05

Exceptional service from FUSE HVAC! They installed a Mitsubishi HVAC system in our home, and we couldn't be happier. The team was professional, knowledgeable, and efficient throughout the process. Our home is now perfectly comfortable year-round, thanks to their expertise. From consultation to installation, everything was seamless and hassle-free. Highly recommend FUSE HVAC for anyone looking for top-notch HVAC solutions!

Amitabha C.

2024-04-04

Fuse HVAC installed Mitsubishi Heat pump in my house and completed the project on 31st March 2024. David and Jeremy started the project and David finished the installation. David worked Saturday and Sunday until 11 PM to complete the work. It took 4 1/2 days. I am very happy with the work that David performed. I was watching the process of installation of the pump and was very satisfied to see that after finishing each step David will spend 10-15 min inspecting the work that he did to make sure that there was no mistake. The result was that during pressure testing to check for gas leakage or when the heat pump was run there was no unanticipated issue. The new ductwork that was installed by FUSE passed the HERS test. FUSE is also installing the attic fan to keep the air circulation going and keep the attic cooler. FUSE was referred to by my friend who used them for installing a similar heat pump and although they were a little more expensive than a few quotes I got from other vendors, I decided to go with them based on my friend's recommendation. I had made a right choice! My only criticism for FUSE is they are not able to estimate the time that it will take to finish the project. They told me it will be done in 3 days but it took 4 1/2 days. My project needed the air handler to be moved to the attic but because the space which had the gas heater was too narrow for the air handler. On the whole it was a good experience working with FUSE. They kept us warm for two days with heater fans and David worked Easter Sunday until 11 PM to install and start up the system without hurrying up at any step to get the installation completed earlier. A big thanks to him and to his assistant Jeremy!

Ice Machine Manitowoc – Water dump valve issue – Manitowoc Repair San Jose, California

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