Furnace Trade-In Terms and Conditions

 
 
 
 
  EXCELLENT  
  
 Based on 1463 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
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 Arun S. 
 
 
 
  
Great work. Thanks Igor and thanks Chris for a professional work done. Our Air conditioning system needed work and you were spot on diagnostics and fix .
  
 
  
 
 
 
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 Eric A. 
 
 
 
  
Quick easy and painless. Not the cheapest, but they do quality work. I had my bathroom drain cleaned out and pipes snaked.
  
 
  
 
 
 
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 Stephanie W. 
 
 
 
  
We're just about to have our heat pump and new water heater installed, so I can't speak to that experience yet, but I had to say how helpful their sales rep, Jeff, was with all of my questions to get settled into a plan. I'm one of those people who like to know what's going on line by line, and his patience and knowledge was very appreciated!
  
 
  
 
 
 
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 Nicasio C. 
 
 
 
  
Received professional service from Fuse from the start of the project to the finish.  Project completed was AC and furnace replacement to heat pump and air handler.
  
 
  
 
 
 
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 Nate M. 
 
 
 
  
Great price to value/service ratio.  No complaints and would use their service again.
  
 
  
 
 
 
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 Frank C. 
 
 
 
  
I had a need to replace our 50G gas water heater. Received several quotes from various contractors. Fuse was the most cost-effective proposal. Quote included new Bradford White heater, new expansion tank (did not have one before), new gas supply line to the heater, new drain pan, new Corro-Protec powered anode to prevent corrosion, and city permit. Installation was smooth. Workmanship excellent. Passed inspection with no issues.
  
 
  
 
 
 
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 Han Wook C. 
 
 
 
  
Henry and Alex did a fantastic job installing our new heat pump system! They worked hard over two days to get everything set up perfectly. They were punctual, professional, respectful of our home, and extremely knowledgeable. The new system is running great. Huge thanks to Henry and Alex for their hard work--I definitely recommend this team for your HVAC needs!
  
 
  
 
 
 
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 Matt B. 
 
 
 
  
Update:  In what I am pretty convinced was a total coincidence, shortly after the heat pump was installed our gas hot water heater stopped working.  I couldn't find anything that the installer would have done to cause it since the symptom was that the gas flame would not stay on.  I called Fuse to see what they had to say and within a hour two technicians came out to take a look.  After a couple hours of troubleshooting they thought it might be the control board.  Of note they didn't charge us for their time.  The gas HWH was to be replaced by Fuse with a heat pump based HWH so it seemed silly to invest much effort.  Unfortunately there wasn't one of their electricians available for a couple of weeks to install the needed sub-panel. On a follow up call to Fuse, I reminded them that we also have an EV charger in the garage that they might be able to temporarily "borrow" the circuit.  The next day the team of Ronnie and Alex came out and installed the new HWH using the EV charger's circuit (having to use a public charger was a small price to pay to having hot water).  Once again, a professional job with great attention to detail. Last week Zorik the electrician arrived as scheduled to complete the installation.  He worked with me on where I would prefer the sub-panel be installed.  Within a few hours, our EV charger was back in business.  I appreciated that Zorik took the time to review what breakers were moved so that I could update my records.  I was confident that the job (and the others) were all were properly compliant with the building codes. Worth noting, the technician from an independent company came out to do the duct work testing (which passed).  As he was leaving the subject of Fuse came up.  His comment was that they are the best in the Bay Area.
  
 
  
 
 
 
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 Jahrell H. 
 
 
 
  
Sergei did an excellent job installing our RO system under the sink and he fixed a leak from plumbing under our home. He is an excellent plumber.